Meet the Service & Support Team

Derrell is a co-founder of VUV Analytics and the current acting head of customer service and support. Derrell has been with VUV Analytics since its inception in 2010 and has been an integral part in both the scientific, engineering and software development of VUV technology and products over the years. Using his intimate knowledge of the technology, hardware and software, Derrell is able to troubleshoot and fix almost all customer problems. Today he leads the service and support team who is responsible for all customer installations, questions and satisfaction. Prior to joining VUV Analytics, Derrell was a Senior Scientist and Software Architect at Metrosol Inc., where his sole responsibility was to architect the software behind company’s UV-VIS and VUV-UV-VIS optical reflectometers. Derrell brings over 20 years of industry experience to VUV, along with a Ph.D in Physical Chemistry from the University of Texas at Austin and a BS in Chemistry from Abilene Christian University.

Jonathan Smuts is the Senior Field Applications Scientist for VUV Analytics and has been with VUV since 2014. As Field Applications Scientist, Jonathan’s main role is to assist customers with their applications, existing or novel, in the field. He worked for 8 ½ years for Sasol in Secunda, South Africa. He obtained his Bachelor’s degree from the University of Cape Town and also holds a Master of Science degree in Analytical Chemistry from the University of Stellenbosch and a PhD from UT Arlington under Dan Armstrong.  

Chris Cook has been an integral part of the VUV Analytics Customer Service Team as a Customer Support Engineer since 2019. Prior to joining VUV Analytics, Chris provided field service support for cash handling automation equipment. He also held positions as a Medical Device Manufacturing Technician, Lab Support Specialist and as a Logistics Officer for 4 years in the US Marine Corps. Chris has a BS in Chemistry from the University of Florida and a MS in Mechanical Engineering from the University of Texas at Austin.