Head of Customer Support
Derrell is a co-founder of VUV Analytics and the current acting head of customer service and support. Derrell has been with VUV Analytics since its inception in 2010 and has been an integral part in both the scientific, engineering and software development of VUV technology and products over the years. Using his intimate knowledge of the technology, hardware and software, Derrell is able to troubleshoot and fix almost all customer problems. Today he leads the service and support team who is responsible for all customer installations, questions and satisfaction. Prior to joining VUV Analytics, Derrell was a Senior Scientist and Software Architect at Metrosol Inc., where his sole responsibility was to architect the software behind company’s UV-VIS and VUV-UV-VIS optical reflectometers. Derrell brings over 20 years of industry experience to VUV, along with a Ph.D in Physical Chemistry from the University of Texas at Austin and a BS in Chemistry from Abilene Christian University.